Refund policy

We stand behind our products 100%. If you are not completely satisfied with our products, please contact us immediately and include your name, order #, and product(s). We will respond to your concern as soon as possible.

You can always contact us for any questions at ecommerce@kauffman.farm. 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item.

Refunds
Upon approval, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at ecommerce@kauffman.farm.